Frequently Asked Questions
General Services
1. What services does Kiwi Coaches provide?
Kiwi Coaches offers professional bus and coach transport across Auckland and wider New Zealand, including school transport, charter hire, private tours, wedding transfers, and corporate event transport.
2. Where is Kiwi Coaches based?
We are proudly based in Auckland, New Zealand, and serve clients throughout the North and South Islands.
3. What types of vehicles do you operate?
Our fleet includes modern 6, 11, 14, 37, and 49-seat vehicles, as well as classic double-decker buses for special events and charters.
π School Transport
4. Does Kiwi Coaches offer private school bus routes in Auckland?
Yes! We operate safe, secure, and private school transport services with real-time tracking, vetted drivers, and flexible routes designed for families.
5. How do I register interest in a school bus service?
Visit kiwicoaches.co.nz/school-routes to submit a request or contact our team directly.
6. Are drivers police vetted for school runs?
Absolutely. All our school transport drivers are fully police vetted and trained in child safety procedures.
π Wedding & Event Transport
7. Do you offer wedding coach hire in Auckland and NZ?
Yes, Kiwi Coaches provides wedding transport services for guests and bridal parties, including pre-wedding and post-wedding tours.
8. Can I customise the itinerary for my wedding or event transport?
Yes β all charters are fully customisable. We can tailor routes, timing, and pickup points to suit your schedule and venues.
π Private Tours & Charters
9. Can I hire a coach for a day tour from Auckland?
Yes, we offer charter services for day tours to Rotorua, Hobbiton, Waitomo Caves, wineries, and other iconic destinations.
10. Do you offer tour services for cruise ship passengers?
We provide shore excursions and cruise-specific transport, including round-trip tours from Auckland wharf or airport.
11. Are guides available for private group tours?
We can provide professional driver-guides or partner with local tour guides for enhanced experiences.
𧳠Airport & Hotel Transfers
12. Do you offer Auckland Airport transfers?
Yes, Kiwi Coaches offers private airport transfers for individuals, groups, and events. Fixed rates available for city hotel and wharf transfers.
13. Can I book a return transfer in advance?
Absolutely. We recommend booking in advance to guarantee availability, especially for large groups or during peak travel seasons.
π Booking & Pricing
14. How do I get a quote for a coach or bus hire?
Fill out the contact form at kiwicoaches.co.nz/contact, email us at info@kiwicoaches.co.nz, or call us directly for a fast and accurate quote.
15. What is included in your charter pricing?
Our rates typically include the vehicle, professional driver, fuel, and basic itinerary planning. Additional charges may apply for tolls, parking, or extended hours.
16. Is there a minimum hire time?
Yes, minimum hire times vary depending on the service. For airport transfers, itβs typically 3 hours; for charters, minimum hire is often 4 hours.
π Safety & Reliability
17. Are your vehicles regularly maintained and inspected?
Yes. All our vehicles undergo rigorous safety inspections and are maintained to the highest standards.
π About the Company
18. Is Kiwi Coaches a New Zealand-owned company?
Yes β weβre proudly 100% New Zealand-owned and operated, delivering reliable transport solutions with a local touch.
19. Why should I choose Kiwi Coaches for my next trip?
We combine modern vehicles, experienced drivers, flexible service, and competitive pricing to deliver premium transport solutions across New Zealand.